Appointment Cancellation Policy

Scheduling a treatment requires that staff time be reserved along with the technology that will be used to perform the treatment and a treatment room to perform it in. We strive to accommodate all appointments with little advance scheduling notice, but at times there is a wait due to lack of availability in our calendar. In the event you cannot make an appointment for any reason advance notice will often allow us to offer the spot to another person.

• Any treatment may be cancelled and rescheduled without penalty with a minimum of 24 hours
advance notice.
• Cancellations with less than 24 hours’ notice will be subject to a fee of $20 per hour for every
hour of treatment time that your procedure was scheduled to require. This fee will be charged to a
client’s clinic account to be collected at the time of the next visit.
• Failure to show up for an appointment without notice will be deemed a late cancellation.

If for any reason you cannot make your appointment please be sure to let us know with adequate notice. It is never our wish to charge anyone a fee of any kind for an appointment they could not make it to.

Cancellations must be done by telephone. Emailed appointment cancellations will not be acknowledged. Please call 403-464-2222.